We purchased our first bonsai from Benny Chen, the owner of Celestial Bonsai, in 1997. Since that time, we have added to our bonsai collection and Benny has trimmed and re-potted these bonsais to keep them in premier condition. Benny is a prime example of a small business owner who provides great service and displays high integrity while offering high quality products. We know that every time we leave our bonsai collection in Benny’s care, they will be returned to us in better condition.
If you are interested in purchasing quality bonsai plants, I highly recommend that you check out Celestial Bonsai, whose owner, Benny Chen, will make your bonsai purchasing and owning experience memorable.”Dick Knox
We have been customers for the better part of a year. Every time we cali on the folks at Celestial Bonsai to place a large order for us, the turn-around is quick the customer service is reliable. Our company ships 30 bonsai per month (on average) to prospective clients in the software industry and digital agency world. Benny and others have adopted to our business model beautifully: they allow us to ship labels and personalized postcards from New York which are inserted into each individual box before shipment. This type of flexibility and custornizotion is so appreciated. In working with other bonsai suppliers in the past, the ordering and shipping process has been more difficult and less cost effective. Thank you, Celestial!-Kate Brunkhorst
Dear Celestial Bonsai:
I can't begin to tell you how impressed everyone was with my centerpieces! The were so excited when they saw the bonsai trees. Thank you so much for helping me to make my day a success! When the plants arrived they were in perfect condition! Thanks again!
August 4, 2013
Attention: Customer Service
P.O. Box 796
Waldorf, MD 20604
RE: Replacement of dead miniature Schefflera
I am writing in follow up to my earlier letter of July 9, 2013 requesting reimbursement for the above referenced item to express my deep appreciation for the replacement which arrived several days ago. The packaging was a wonder to behold, not a single leaf or tiny stone was out of place.